In our experience with overcoming community problems and now a pandemic, ACTnow app was set up to protect and serve the public interest. This calls for active participation from the people, local councils, and authorities on matters regarding community wellbeing and consumer protection.
To achieve that, the ACTnow app has a built-in multi-language translator to make open communication possible for all, where everyone can keep each other updated with community issues at the national and international level.
Malaysia is the first country to run the ACTnow app nationwide with access to 155 local councils including DBKL, MPPJ, MPJB, and MPPP. Its GPS tracking feature identifies the location from where a user is reporting an issue in real-time, which then auto-detects the respective local council.
Community issues (e.g. uncollected rubbish, illegal dumpsites, unhygienic outlets, unlicensed businesses, illegal building structures, etc.) are under the jurisdiction of local councils. Take photos or record a video of the issue via the ACTnow app, or comment on issues highlighted by other users.
We believe everyone has the potential to be a changemaker to empower the nation and ACTnow can help. We wish to establish our presence in other countries so that our app can benefit more local communities everywhere. Contact us to find out about collaboration/partnership/sponsorship opportunities.
Our Purpose – To make information sharing on community issues a hassle-free experience, involving the participation of local councils and authorities in the ‘sharing’ process.
Our Mission – ACTnow is here to assist and stay connected with all communities.
How It Works?
Step 1: Install the ACTnow app and register with your email address, Google or Facebook account.
Step 2: To report an issue, take pictures or record a video via the app.
Step 3: Fill in basic information about the issue you would like to submit to the local council.
Step 4: ACTnow will auto-detect the location, time and date of the issue, and the respective local council.
Why ACTnow?
• One app for all the local government councils in Malaysia and hopefully worldwide soon.
• One-stop full-service app that is free and allows you to submit a complaint or highlight an issue to respective local councils (only in Malaysia).
• Easy communication via messaging.
• Seek and give help to other community members by sharing each other’s posts via the app.
• Get updates of the complaint on your smartphone.
Note:
• All reports will be published on the app and archived to ensure community members benefit from the process. The content will remain as the property of ACTnow.
• ACTnow has the right of publicity to the submitted reports.
• All pictures and videos must be recorded in real-time to avoid any miscommunication and misleading reporting. Pre-recorded content will not be accepted to keep the process transparent.
• All registered users will be able to view and comment on the issues uploaded on the app.
• Content or comments prohibited by Malaysian Laws are NOT allowed to be submitted.
• ACTnow will delete tickets/issues/comments that are not relevant to the principal usage of the app.
• ACTnow believes in providing communities with a platform of their preferred choice at their convenience.